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Shipping

**NOTE: We ship in stock orders on the same day when placed on regular business days (Mon-Fri) by the cutoff time. Transit times are based on estimated delivery windows assuming no carrier delays. Carrier delays do occur from time to time and are not eligible for shipping refunds.

 

SHIPPING COSTS & DELIVERY TIMES

  • Free shipping: 2 business days (only for orders over $99 USD)
  • Standard shipping $9 USD: 2-5 business days
  • Express shipping $29 USD: 1-2 business days
  • Overnight shipping $59 USD: 1 business day

 

- Handling times: 0 days when placed by the cutoff time on regular business days (Mon-Fri, excluding major US holidays)


- Order cutoff time: 2pm PT on regular business days (Mon-Fri, excluding major US holidays)

 

INTERNATIONAL SHIPPING

International shipping outside the US is not available at this time. However we are looking to add in this service soon.

 

HOW ABOUT ALASKA & HAWAII?

Yes, we do ship to Alaska and Hawaii. Conditions and prices above apply. 

 

ORDER PROCESSING TIMES

We will ship your product the same business day as long as the order is placed no later than 2pm PT. If you place your order after 2pm PT, it will ship the following day. Please allow for additional processing times during US holidays. For orders not in stock, please allow an additional 3-5 business days to process and prepare your order before shipping. 
DO YOU PROVIDE SHIPMENT TRACKING?
Yes. After your order has been dispatched, an email notification will be sent to you, which will include a tracking number. You can utilize this tracking number to keep tabs on the progress and whereabouts of your package.

 

POSSIBLE SHIPPING DELAYS

  • Please allow longer times for your order to arrive in remote areas and during sale periods. Delivery times may also be extended during US and international holidays. 
  • If the address is determined to be undeliverable and/or returned by the carrier, the package will not be re-shipped.

 

Note about delivery days: The delivery date is counted as the Nth day starting with the following business day AFTER the ship date. For example, if you place your order on a Friday after the cut-off time with Express shipping, your order will arrive on Tuesday or Wednesday (assuming no holidays in between).


  

Where are you shipping from?

We pack and ship every order from our Southern California warehouse using all major carriers - USPS, UPS, Fedex. Please note all prices are in $USD unless otherwise stated. 

 

If you have any questions, feel free to contact us!

 

Kent Sports Inc. DBA PickleballGoodz
20500 Plummer St.
Chatsworth, CA 91311
Hours of operation: Mon-Fri 9am to 4pm PT